Business Applications Specialist - NSW

About the Role:

Based in Sydney, you will support the primary ERP system, Apparel21 to assist business users with application questions, system issues, problem solving, and support/training when new features are released after system upgrades. Additional responsibilities include configurations and testing of enhancements / new developments undertaken within Apparel21 test and production environments and where the system integrates with other applications.

Your key responsibilities will include:

• Build extensive knowledge and understanding of the Core ERP system including product management, purchasing, inventory, POS solutions, and ecommerce integrations, from both functional and technical perspectives.
• Develop and maintain documentation of systems and applications for the IT team and business users.
• Manage and onboard new suppliers to EDI platform.  
• Assist users with day-to-day system queries, issues, and promote the development of improved process or system use.
• Investigate problems with software applications, diagnose root causes, prioritise, and work individually or as a team to resolve issues.
• Develop checks and tests for data integrity to ensure operational stability.
• Work with users, Business Analysts, Project Managers, and key stakeholders to capture requirements for system enhancements and translate these into technical specifications.
• Undertake end-to-end testing for system changes & enhancements, including development & execution of test plans & scripts, capturing issues and risks, and reporting on test status.
• Communicate upgrades, releases, and enhancements to business users to ensure changes are adopted with no disruptions to the business.
• Implementing systems, but also importantly support day to day, administration, and maintenance of already existing systems.
• Understand relevant integrations to other systems and assist in supporting and maintain existing integrations between systems.
• Strong Focus on Security across applications to maintain security posture.

To be successful you will ideally have the following:

• Minimum 3-5 years’ Retail Business Applications related experience preferred.
• Experience with building, maintaining, and supporting integrations between applications.
• Strong ERP knowledge of retail required.
• AP21 ERP experience beneficial.
• Advanced Microsoft Excel / SQL skills preferred.
• eCommerce Platform and relevant integration knowledge is highly desirable
• Demonstrated capability to work across functional teams.
• Understanding of project management principles and methodologies.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.