Assistant Hotel Manager

Batman wouldn’t have gotten very far without his Robin and now our superhero GM at Travelodge Hotel Wellington needs a new trusty sidekick. 

Locate only footsteps away from the bustling Lambton Quay, you will be in a prime location to discover shopping at Lambton Square, as well as the city’s popular attractions such as Wellington Cable Car, Botanic Garden, Wellington Harbour, and the must-see Te Papa Tongerawa (the Museum of New Zealand). The property offers 132 rooms, some featuring stunning harbour views, a gym, and 2 food and beverage outlets.    

About the role…. 

As Assistant Hotel Manager, you’re the go-to for any operational or guest queries – and an inspiration to the team – getting amongst it and leading the way!  There is no problem that you can’t solve (always with a smile). You have a natural affinity for making people feel at home and you inspire a “can do” attitude among your team. You embrace the ‘big picture’, without losing sight of financial targets and strategic goals. 

About you…. 

• Previous senior leadership experience in Front Office operations from a hotel or resort 
• Experience with meeting departmental revenue goals 
• Sound hotel operations knowledge 
• Able to lead from the front – getting in and assisting with activities as needed, whether it be reception shifts, some logistics support, occasional night audit 
• Authentic, reliable and honest 
• The ability to move, inspire, and lead team members.  
• A sound understanding of a PMS (Protel is desirable) 
• Strong communication skills (written and verbal)  
• A passion for the hospitality industry and the delivery of “high-level” customer service 
• Effective organisational skills and attention to detail 
• Permanent full-time work rights for New Zealand 
• A current New Zealand Managers Certificate (for liquor licencing purposes) 

Why TFE Hotels…… 

• Supportive, friendly team and company culture 
• Global hotel discounts for you and your family and friends  
• Travel and wellness discounts  
• Paid Birthday leave to celebrate the day and eat cake 
• Food & Beverage discounts at our cool bars with amazing views 
• Leave options to attend to the things in life that are important to you 
• Paid parental leave  
• International exchange-the chance to explore your career on the other side of the globe  
• Learning, development & career progression  
• Community engagement (giving back)  
• Recognition and your chance to shine  

If this sounds like you, apply today! We recognise and celebrate your uniqueness and promise to give more back. So, if you’re looking for a career with no limits, we’re the place for you. We want you to help run the show and in return, we promise TFE will be yours to make. So, dive in and find more as part of our leadership team at TFE Hotels! 

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Life at TFE is brimming with possibility. We’re the only international hotel group headquartered in Sydney, and we’re looking for passionate people ready to dive in and move with us. Today, we have seven brands, with 69 hotels, in six countries… and we’re not stopping there, with 20 new hotels underway and more in the pipeline. Everyone at TFE is invited to take ownership and help shape our future. If you’re authentic, flexible, and talented, you’ll find more than you expected, and we’ll support you every step of the way.