Project Coordinator

The Opportunity

Join us in this great Project Coordinator role based in our Flinders St Melbourne office, working within our Fibre Operations team.  This role reports into the Construct Team Leader and will play a key role in coordinating project governance processes and managing projects that improve the performance of the Project Managers. 

The ideal candidate will have a passion for process and project performance through continuous improvement and data analysis, as well as a drive to deliver the best outcome for the problem presented. 

What you’ll be doing day-to-day

• Reviewing data in various systems for accuracy and consistency and resolving data issues. Export, collate, and analyse project and process data against metrics to produce various performance reports, identify outstanding tasks and drive to completion.
• Manage project and operational documentation (templates, process documents, specification and reference documents), applying document control standards and ensuring all stored and easily accessible. Maintaining shared folders and that everything is in the right place
• Manage risk, change, and issue processes, including maintaining registers and storing relevant contextual information and files; configuration management of files issued to contractors
• Track and coordinate improvement projects, including maintaining improvement backlogs and roadmaps, coordinating prioritization and resource allocation, obtain commitment dates from resources and drive to those dates as well as preparing project plans and reports as required
• Support project closure processes including reviewing closure documentation, budget closeout, and facilitating PIR/retrospectives.  Conducting regular reviews of closed projects for missed tasks and drive to completion
• Support contract/contractor management through managing key comms, agreements and documents for easy reference, managing meeting inputs and outputs and owning key dates for the contractors and internal staff, ensuring closure of actions and continuity of data from meeting to meeting, weekly and monthly reporting requirements, materials and logistics queries, and onboarding/offboarding activities for contractors and their technicians.
• Administration tasks, including managing shared calendars and meeting series, taking minutes and driving actions to speedy completion; raising POs, validating invoices and receipting
• Perform other tasks to support the Vic or national team as required

What you’ll bring to this role

• Ideally suited to someone with 3+ years experience in a PMO or project analyst role, or possibly an EA/PA/TA in a project environment undertaking similar tasks.
• Outcome oriented with a focus on process through-put rather than tasks and handoffs
• Comfortable working with datasets comprised of multiple projects of varying sizes and from various sources and guiding project managers to provide the right information into the data sources
• Ability to set realistic dates and motivated to drive resources to those dates whilst assuring quality of output
• Experience with project management governance processes in any methodology
• Exceptional excel skills and able to build reports in various tools to get the right data output
• A keen eye for inconsistencies and errors
• Ability to define problems, find root cause and undertake options proposal and analysis to fit for purpose outcome
• Able to scale methods to provide the right level of structure in a changing environment

What We Offer 

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy: 

• Diverse and dynamic teams with a supportive and inclusive culture. 
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities. 
• Flexible hours and a hybrid working environment 
• Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers. 
• Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more. We also offer a fifth week of annual leave when you hit five years of service! 
• Study assistance programs to excel your personal growth, learning and development. 
• Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective. 

Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business. 

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives. 

With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.  

About Us 

As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.  

Ready to take the next step? 

If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!  

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.   

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.