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452 Flinders St, Melbourne VIC 3000, Australia ● Req #2139Friday, 20 September 2024The Opportunity Join a dynamic team in a transformative phase, transitioning from a virtual delivery model to a dedicated delivery model. They are implementing scaled agile methodologies to improve efficiency and outcomes. This transition marks a return to a model where dedicated teams manage projects end-to-end, focusing on agile principles while retaining essential project management skills. The Hybrid Project Manager/Scrum Master will be at the forefront of this transition, leading dedicated ...Read more about Project Manager/Scrum Master -12-month FTCMore
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300 Ann St, Brisbane City QLD 4000, Australia ● Req #2166Friday, 20 September 2024As a Junior Business Development Manager at Vocus, you will play a critical role in driving the growth and success of our business in Queensland. You will be responsible for identifying new business opportunities, building and maintaining strong relationships with clients, and working closely with our sales and marketing teams to develop and implement effective strategies to achieve revenue targets. Responsibilities: Business Development: Identify and pursue new business opportunities to expand ...Read more about Junior Business Development ManagerMore
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452 Flinders St, Melbourne VIC 3000, Australia ● Req #2211Monday, 16 September 2024The Opportunity Are you a people person with a knack for Excel and data analysis? Do you love using data to weave compelling stories? If so, this role is perfect for you! Join us as a Reward and Systems Data Analyst and be part of our dynamic Vocus People and Culture team. You'll collaborate closely with our Reward & Systems Team and HR Business Partners, working from our Melbourne or Sydney offices with flexible work-from-home options. If you're ready to make an impact and thrive in a supportiv ...Read more about Reward & Systems Data AnalystMore
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452 Flinders St, Melbourne VIC 3000, Australia ● Req #2196Friday, 13 September 2024The ideal candidate is going to provide outstanding customer experiences to our Enterprise and Government customers through ownership and fast resolution of their enquiries via phone, chat and electronic cases. You will deliver an exceptional customer experience to our Small Business and Corporate customers by assisting with Move, Add and Change requests raised by our Corporate Account Management team. Responsibilities: Build highly effective working relationships and rapport with Customers an ...Read more about Customer Care Specialist - 12 Month FTCMore
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300 Ann St, Brisbane City QLD 4000, Australia ● Req #2198Friday, 13 September 2024As our new Sales Support Specialist, you will be joining a national Sales Support team that aims to reduce the order to bill time for the Enterprise & Govt sales team, improve the customer experience of order management and onboarding and seeks to improve the sales outcomes for Vocus. The role reports to the Sales Support Manager within the E&G Sales Operations team. Key to your success will be your ability to build relationships with the sales team, understand our products, adhere to processes ...Read more about Sales Support Specialist - Fixed Term ContractMore
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40 Miller St, North Sydney NSW 2060, Australia ● 452 Flinders St, Melbourne VIC 3000, Australia ● Pier St, Perth WA 6000, Australia ● Req #2162Friday, 13 September 2024The Opportunity We have an exciting role for a Security and Quality Assurance Consultant to join our team, this role can be based out of one our offices in either Melbourne, Sydney or Perth. This role is responsible for providing quality assurance to CISO Team and Internal Stakeholders for the implementation, maintenance, management and continual improvement of the Vocus Group Information Security Management System (ISMS – ISO 27001:2013) and Quality Management System (QMS – ISO 9001:2015). Th ...Read more about Security and Quality Assurance ConsultantMore
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40 Miller St, North Sydney NSW 2060, Australia ● Req #2210Friday, 13 September 2024The purpose of this role is to manage and process commission payments ensuring accurate and timely calculation, reporting, and distribution of commissions, while maintaining compliance with company policies. Responsibilities: Commission Calculation: Accurately calculate commission payments based on sales data, ensuring adherence to commission structures and policies. Data Management: Maintain and update commission records, ensuring data integrity and confidentiality. Reporting: Generate and dis ...Read more about Commissions AnalystMore
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452 Flinders St, Melbourne VIC 3000, Australia ● Req #2203Wednesday, 11 September 2024The Senior Finance Data Analyst is primarily responsible for understanding and using financial and operational data to answer business questions, provide reports and deliver actionable insights that support stakeholder decision-making. This is an exciting hybrid role that combines Finance disciplines with business intelligence techniques. In addition to data analysis projects they will provide technical and analytical support primarily for Finance as well as other business units. This role will ...Read more about Senior Finance Data AnalystMore
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300 Ann St, Brisbane City QLD 4000, Australia ● Req #2188Wednesday, 11 September 2024The Opportunity We have an great opportunity for a Infrastructure Deployment or Construct Team lead to join our team in Brisbane. This position is responsible for providing leadership and Project Management for the Delivery of Infrastructure Deployment projects of the Vocus Fibre network The Team Leader is responsible for the Deployment of assigned Infrastructure projects to specified timeframes within budget, and in accordance with agreed quality standards and providing direct leadership to a t ...Read more about Construct Team LeaderMore
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452 Flinders St, Melbourne VIC 3000, Australia ● Req #2157Wednesday, 11 September 2024The Opportunity Join us in this great Project Coordinator role based in our Flinders St Melbourne office, working within our Fibre Operations team. This role reports into the Construct Team Leader and will play a key role in coordinating project governance processes and managing projects that improve the performance of the Project Managers. The ideal candidate will have a passion for process and project performance through continuous improvement and data analysis, as well as a drive to deliver ...Read more about Project CoordinatorMore
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40 Miller St, North Sydney NSW 2060, Australia ● Req #2202Wednesday, 11 September 2024The purpose of this role is to implement and manage a simplified commission structure that aligns to Vocus’ commercial objectives and motivates the Enterprise, Government and Wholesale salesforce. Responsibilities: Develop and implement a simplified and transparent commission structure for the Enterprise, Government and Wholesale functions. Ensure business buy-in of the structure and ongoing motivation to achieve business-aligned objectives. Deploy and manage a software solution that will auto ...Read more about Commissions ManagerMore
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40 Miller St, North Sydney NSW 2060, Australia ● 452 Flinders St, Melbourne VIC 3000, Australia ● Req #2102Monday, 9 September 2024The Opportunity Vocus is seeking a highly motivated person to join our team in either Sydney or Melbourne locations. The As the Functional Analyst is primarily responsible for driving technology and process improvement for our stakeholders, through the Salesforce and the related ecosystem. This role requires a passion for problem-solving and best-practice knowledge for using the ServiceNow platform to provide positive business outcomes. What you’ll be doing day-to-day Work with various stakehol ...Read more about Functional Analyst - SalesforceMore
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452 Flinders St, Melbourne VIC 3000, Australia ● Req #2143Friday, 6 September 2024The opportunity Join this tight knit team in a permanent full-time role based out of Melbourne as to assist and support Financial Hardship customers across the Vocus Group portfolio of key Consumer & Commercial Australian Brands (Dodo, iPrimus) A Customer Advocacy Specialist will be responsible in owning a portfolio of customers who are facing extreme financial difficulties, including people impacted by family violence, life support and the COVID-19 pandemic. This is an opportunity to make your ...Read more about Customer Advocacy Specialist - RETAIL 33More
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452 Flinders St, Melbourne VIC 3000, Australia ● Req #2145Thursday, 5 September 2024Key Responsibilities: Drive sales performance and ensure compliance. Focus on operational improvements across systems and processes to enhance customer sales and onboarding experiences. Collaborate with activation colleagues to capture all relevant information at the point of sale. Ensure successful customer onboarding and connection in line with customer and operational requirements. Achieve fundamental revenue creation KPIs. What we’re looking for: Detail-oriented with a passion for drivi ...Read more about Process & Delivery Lead - SalesMore
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40 Miller St, North Sydney NSW 2060, Australia ● 452 Flinders St, Melbourne VIC 3000, Australia ● Req #2101Monday, 2 September 2024The Opportunity Join us in the exciting Sydney or Melbourne based role focused on making the Digital experience on our website and Salesforce applications as simple and intuitive as possible for our Customers, Partners & internal teams, while maintaining an easy to manage ‘click before code’ code base and data model. Working with Experience Cloud Customer Community & Partner Community, Service Cloud & Service Cloud Voice, Sales Cloud, Conga and / or Lightning web componentry, the role has a grea ...Read more about Salesforce Front-End DeveloperMore
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40 Miller St, North Sydney NSW 2060, Australia ● Req #2194Friday, 30 August 2024This role is a great opportunity for someone that loves to make an impact, cares about the people that make up our awesome business and can work successfully both on their own and as part of a great team. This role can be based out of our Sydney or Melbourne offices. As Communications and Engagement Consultant, you’ll work closely with the Head of Group Communications and Engagement, the People & Culture team, and key stakeholders across the business to plan and execute impactful campaigns ...Read more about Communications & Engagement Consultant - 12 Month FTCMore
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300 Ann St, Brisbane City QLD 4000, Australia ● Req #2182Friday, 30 August 2024You are responsible to drive business growth both within existing enterprise account customers base and by acquiring new business within defined lead portfolio. Build and manage successful customer relationships and have an intimate understanding of the industry, competitors and trends, along with developing customer focused sales acquisition strategies that drive sustainable growth within portfolio of leads. Responsibilities: Build key relationships with new customers in your industry vertical ...Read more about Enterprise Business Development ManagerMore
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452 Flinders St, Melbourne VIC 3000, Australia ● Req #2164Friday, 9 August 2024The Opportunity The key purpose of the Sales Operations team is to enable the Sales teams to achieve their sales and revenue performance objectives. We currently have a great opportunity based in Victoria for a Sales Operations Analyst supporting our Federal Government, Defense & Special Projects team, you’ll partner with Sales management and the Sales community to drive and provide day-to-day operational, commercial and administrative support and efficiencies. We’re looking for someone with a ...Read more about Sales Operations AnalystMore
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452 Flinders St, Melbourne VIC 3000, Australia ● Req #2004Thursday, 1 August 2024About the Role The Vocus Operations Command Centre team is accountable for the operation and maintenance of Vocus Networks and Network facilities. The Tier 2 Network Engineer (Data) will be responsible for the effective delivery of operational tasks including monitoring, logging & diagnosing, enrichment, management and resolution/close of all tickets (including change) during the shift period. Additionally, they will be responsible for meeting all KPI/OLA and service level requirements. Pleas ...Read more about Tier 2 Network Engineer – DataMore
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34 Duke St, Abbotsford VIC 3067, Australia ● Req #2049Wednesday, 3 July 2024We are currently looking for an experienced Core Network Engineer who has extensive experience in network design and implementation within a service provider environment. Located in Abbotsford, you will work as apart of an existing team, in a collaborative and supportive environment. Some of the responsibilities may include, but will not be limited to: Responsibilities: Design, implementation & support of LTE transmission network Switches and routers such as Cisco C9Ks, Cisco IR1Ks, Nokia SAR a ...Read more about Senior Core Network EngineerMore
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452 Flinders St, Melbourne VIC 3000, Australia ● Req #2045Thursday, 27 June 2024About the Role The Service Operations OCC team is accountable for the operation, maintenance of Vocus Networks and Network facilities. It also is accountable for all wholesale and retail service provider customer interactions from a service support perspective and is the owner of the customer experience on Vocus technologies. The T2 Engineer will be accountable to ensure the effective delivery of operational tasks including monitor, log & diagnose, enrichment, manage and resolve/close of all tic ...Read more about Tier 2 Network Engineer - VoiceMore