Security and Quality Assurance Consultant

The Opportunity

We have an exciting role for a Security and Quality Assurance Consultant to join our team, this role can be based out of one our offices in either Melbourne, Sydney or Perth.

This role is responsible for providing quality assurance to CISO Team and Internal Stakeholders for the implementation, maintenance, management and continual improvement of the Vocus Group Information Security Management System (ISMS – ISO 27001:2013) and Quality Management System (QMS – ISO 9001:2015).  

The Security and Quality Assurance Consultant role will provide support across the Vocus Australia locations including offices and Data Centres.

What you’ll be doing day-to-day

• Implementation and maintenance of the Vocus Group ISMS and QMS ensuring compliance with the current ISO27001 and ISO9001 Standards. 
• Development of mandatory ISMS and QMS documentation.  
• Coordination and lead both internal and external third-party audits. 
• Develop and implement audit schedules and undertake audits to measure and address areas of improvement and/or non-compliance. 
• Managing and monitoring security incidents, non-conformities, threats and vulnerabilities and ensuring that corresponding corrective actions are implemented. 
• Working with internal stakeholders to identify, monitor and maintain the ISMS and QMS Risk Registers. 
• Working with internal stakeholders and 3rd parties to deliver projects and ensure risk treatment activities have been undertaken. 
• Integration and continual improvement of QMS and ISMS processes. 
• Assisting in responding to ISMS and QMS bid and tender related queries.  
• Assist with Security Awareness training programs.
• Your role may also include assisting or supporting other Information Security tasks as directed.

What you’ll bring to this role

• The candidate should have minimum 3+ years’ experience in a large Enterprise or Service Provider organisation.
• Experience implementing, maintaining and auditing ISO 9001 and 27001 management systems.
• Experience with Telecommunications Sector Security Reforms (TSSR), Security of Critical Infrastructure (SOCI), or other Australian cyber regulatory obligations 
• Excellent written and verbal communication skills to assist, support and influence staff in the day-to-day management of ISMS and QMS. 
• Strong analytical and conceptual skills and an ability to establish practical solutions and provide comprehensive metrics, dashboards and reports.  
• An investigative mind and good attention to detail, the ability to think laterally to develop result-based solutions.  
• A natural focus on continuous improvement, PDCA cycle, agile lean principles. 
• Undertaking risk assessments aligned to ISO 31000 and ISO 27005.
• Knowledge of physical and IT security controls. 
• Strong computer literacy and Microsoft Excel skills.   
• Knowledge and expertise in Governance, Risk Management of technical services.
• Working autonomously and within a remote team. 

• Awareness of Information Security Manual (ISM) and Protective Security Policy Framework (PSPF).
• Experience in telecommunications or other infrastructure sectors that manage and maintain operational technologies.
• Experience working with Government customers.
• Experience in developing training and awareness programs. 
• Experience using Service Now.
• Understanding of Agile tools, techniques and frameworks.
• Tertiary qualification in Business/Engineering/Science or a Technology related discipline desirable with experience working in large, distributed enterprise environments.  
• Lead Auditor Qualifications. 
• Industry certifications would be well received (but the key for us is a person with great attitude and a passion for information security and quality assurance). 
• You may be requested to attain an Australian Government Security Vetting Agency clearance as part of the role, the ability to meet the criteria for a clearance will be desirable.

What We Offer 

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy: 

• Diverse and dynamic teams with a supportive and inclusive culture. 
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities. 
• Flexible hours and a hybrid working environment 
• Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers. 
• Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more. We also offer a fifth week of annual leave when you hit five years of service! 
• Study assistance programs to excel your personal growth, learning and development. 
• Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective. 

Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business. 

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives. 

With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.  

About Us 

As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.  

Ready to take the next step? 

If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!  

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.   

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.